Meet ScribaFor Customer Success

The meeting ends. You're still covered.

Search the transcript, ask AI for summaries and action items, and pick up where you left off — without sending a notetaker to join the call.

Trusted by teams who meet for a living

Prospect
HERMOSA
MARCO· PIERRE
scxon
Eisner & Sterling
continuum.ai
BAILEY+KLEIN
DUNHAM & CO.

Why teams switch to Scriba

Less reconstruction. More follow-through.

QBRs that quote the room

Renewal and onboarding calls recorded in Scriba — no bot on the invite. Recaps and follow-ups draft from the transcript so CSMs stay present in the conversation.

One account, one archive

Link every touchpoint to a logo-level project. Before a renewal, ask what blockers came up last quarter and who said they'd fix them.

Renewals with context

Show up knowing the account's story.

Renewals used to mean digging through CRM notes and Slack. Now I search the account project and walk in with the last three calls summarized.

Churn calls you saw coming.

Patterns surface across QBRs before the ticket spike — because the archive is searchable, not scattered across reps.

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What customers are saying

Handoffs stopped resetting relationships.

When accounts moved CSMs, the new owner inherited every call — not a one-page brief and good luck.

Chris O'BrienCS Manager